Policies

For Butternut Retreat

 


Home


Rates


Pictures


Policies


Rental Agreement


Calendar


Guestbook


Location


Directions


FAQ's


Renovations


Contact Us


Meet the Owners


Deposit & Payment

To secure your reservation we require the $250 security deposit and a signed rental agreement.  We must have your deposit money before we can hold your time frame. 

60 days before your stay, 50% of the rental amount is due.  The balance of the rental fee is payable 30 days in advance of your stay.

The security deposit will be refunded in full within 2 weeks of your stay assuming that no damage has been done to the house.  If you do not follow the rental instructions provided on this website and the information sheet in the house, you will be subject to forfeiture of some or all of your security deposit (i.e. forgetting to lock the house, leaving the heat on high, turning the heat off entirely, etc.). 

Rental amount is payable either by personal check or with credit card via paypal.

Cleaning Service

A laundry and cleaning service is included at departure.  This service is required and covers vacuuming carpets, sweeping and mopping floors, cleaning bathrooms, washing towels and sheets and cleaning the kitchen.  The cleaning service covers "normal wear".  It does not cover excessive or negligent wear. 

If there are only 2 people staying at the home, you can get a reduced cleaning fee of $45.  In order to qualify for the lower cleaning fee, you would need to not use one bedroom and one bathroom.  You would also only use 2 bath towels and one sheet set.  This requires less work for our cleaning fee and thus a smaller charge for you!  If we find that more sheets/towels were used or that more than one bathroom/bedroom were used, an extra $20 will be taken out of the security deposit.

Cancellations

Cancellations are fully refundable if cancelled 60 days or more prior to the date your rental was to begin.  Cancellations made between 30-60 days in advance will receive a 50% refund off the total rental amount. Cancellations made less than 30 days in advance receive no refund. If you cancel and we are able to rent the house you will receive a refund for whichever days we are able to rent.  There are no refunds due to weather.

Other Rules

If we determine that a pet was in the house without paying the $10/nt pet fee, then this amount will be taken out of your security deposit. 

Smoking in the house is not permitted.  If we determine that you smoked in the house, you will forfeit all of your security deposit. 

Lost keys are subject to a $40 replacement fee.